Adjusting 101 (May 13-17, 2019)

Instructors :

Our foundational course is a must for the new adjuster who wants to be prepared to hit the ground running on day one.


Course Dates: May 13-17, 2019

This course is eligible for 1.5 ethics and 22.5 general CE hours for Texas adjuster licensees

The purpose of this course is to completely immerse you in the area of property adjusting. First, you will become familiar with the different methods and techniques used to build a structure from the foundation to the roof. Second, you will learn the process of scoping a risk and estimating the damage that occurs when a house is flooded with water or involved in a wind and hail storm. Finally, you will be learning how to tie the whole adjusting process together by writing a complete estimate by hand.*

You can expect to learn:

  • How to adjust a loss
  • Get organized, set up your scoping schedule, review loss notices, call the customer, inspect the loss, document your file, close the claim
  • How to apply depreciation
  • How to identify roof and interior damage
  • How to diagram
  • How to accurately measure
  • How to write a complete estimate and statement of loss (SOL)
  • How to complete an entire handwritten file from scratch to finish
  • How to adjust losses pertaining to contents


There are no prerequisite courses needed to register for Adjusting 101. However, use of a computer is an essential part not only of this class, but of the work of an adjuster, so it is essential that you have a working computer that can be operated on battery power for an hour or more and that you are able to perform functions such as the following before coming to class:

  • Log in, send and receive email from your personal or business account
  • Attach files to email
  • Create folders to save files and images on your desktop
  • Upload photos from your camera to a folder on your desktop
  • Perform standard functions on an Excel or Google spreadsheet (such as copy and paste, save the sheet under a new name, enter basic formulas, etc.)
  • Create documents in Word or Google Docs (including inserting photos into a document)

*Please note that hands-on Xactimate 28 training is provided in a separate course and is not part of Adjusting 101.