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Home Course CA FAIR PLAN: QUALITY FIRST CONTACT

CA FAIR PLAN: QUALITY FIRST CONTACT

Price Free

Instructors :

Instructor Image Alaina Odessa

This course will guide you through the process of how to prepare for and craft a comprehensive Quality First Contact in compliance with California FAIR Plans procedures and expectations.

Lessons Sample lesson

1
CFP QFC 1 Quality First Contact Introduction
  • CFP QFC 01: Quality First Contact Introduction
  • CFP QFC 02 Pre-Call Preparation
  • CFP QFC 03 First Contact Call
2
CFP Quality First Contact Resources
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