Individuals involved in handling claims in California are required to complete training on the fair claims settlement practices regulations or submit a sworn statement attesting to having read and understood the regulations by September 1 each year, and have a copy with them at all times when handling California claims.

This brief training highlights the most pertinent provisions in the regulations and provides a copy of Title 10, Chapter 5, Subchapter 7.5 Section 2695.

Upon successful completion of all of the training modules, return to this page to print, sign and date your certificate and retain for your records.
 

Please review the following to assist with your navigation through the student portal and important information before printing your certificate.

 
Getting Started at CATI