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Home Course Inside Adjuster Essentials (October 7-11, 2019)
Inside Adjuster Examiner Training Course

Inside Adjuster Essentials (October 7-11, 2019)

Price $1600.00
Take this Course
Inside Adjuster Examiner Training Course

Instructors :

Profile PhotoWill Willingham

Start Date - October 7, 2019

End Date - October 11, 2019

Get the inside track on inside adjuster best practices

  • Inside Adjuster Essentials is for you if...
  • What you can expect to learn...
  • Prerequisites
  • What to bring...
  • Time & Place
  • Testimonials

Inside adjusters and examiners carry a claim file for its entire life cycle, working with the policyholder, contractor, field adjuster, attorney and others to ensure superior customer satisfaction and that we pay the right amount on every claim. You need to be able to read a policy, understand an estimate, communicate effectively and keep a lot of plates spinning in the air. 

 

If you are...

 

A new adjuster looking to work claims from the desk
A field adjuster looking to transition from the field to the desk
An experienced inside adjuster, examiner, or file reviewer looking to increase your efficiency and get more work

 

Then you're in the right place!

 

Our Inside Adjuster Essentials course will give you the tools to manage claims right from start to finish.

 

In an immersive training experience involving classroom lecture, role plays and hands-on practice with materials and estimating in our damage mockups, you can expect to learn:

  • How to read and apply a Homeowners Policy to a given loss scenario
  • How to set accurate reserves
  • How to investigate and identify the cause of loss
  • How to evaluate and document structural damage
  • How to evaluate and document personal property losses
  • How water mitigation and emergency services work
  • How to identify repair processes and construction materials
  • How to communicate effectively with all parties to the claim
  • How to write a coverage denial and communicate difficult decisions
  • How to negotiate effective loss settlements
  • How to manage your time and stress levels
  • Texas unfair claim handling regulations

There are no specific course prerequisites for taking Inside Adjuster Essentials. 

However, use of a computer is an essential part of the work of an adjuster.  It is crucial that you have a working computer** that can be operated on battery power for an hour or more AND that you are able to perform functions such as the following before coming to class:

  • Log in, send and receive email from your personal or business account
  • Attach files to email
  • Create folders to save files and images on your desktop
  • Upload photos from your camera to a folder on your desktop
 

If you're not sure of your skill level, consider taking computer literacy self-assessments from NorthStar to ensure your preparedness:

  • Basic Computer Skills
  • Internet Basics
  • Using Email
  • Microsoft Word
  • Microsoft Excel
 

If your skills are not quite there yet, you may consider additional basic skills training before proceeding.

**Xactimate 28 must be DOWNLOADED, INSTALLED and FUNCTIONAL on your computer prior to class. 

We will not be training toward Xactimate mastery, but will be exploring Xactimate functionality to assist you in understanding adjuster estimates you will receive and reviewing estimate collaboration at a high level. 

 

Download the free 30-day demo version at www.Xactware.com.  Please be certain the version you download is Xactimate 28 to ensure you have the correct program for class.

What you will need to bring

  • Computer with Xactimate 28 (active license or demo version) installed and operational (PC only; Mac is not supported)
  • Mouse
  • Digital camera with cord to download photos to computer (smartphone camera is fine)
  • Notebook, pen and/or pencil
  • Tape measure (30-foot minimum, heavy duty recommended)
  • Laser measure (optional)
  • Toolbelt or pouch to hold tools while estimating

 

Dress Code

Business Casual – Khaki’s or slacks, Shirts other than T-shirt, shoes for climbing, or boots

Classes are held from 8:00 am to 5:00 pm each day at our training facility in Irving, Texas:

 

3109 Skyway Circle North
Irving, TX 75038

 

 

Joe S, Independent Adjuster

Came in knowing NOTHING about adjusting or Xactimate and felt that I had a pretty good grasp on things at the end.  Jorge was GREAT!!!

 

Vince C, Staff Field Adjuster

LW & Jorge were very helpful throughout the class.  They made the class informative and enjoyable.  I would highly recommend them and this class.  After completing this course, I believe I am ready for field work.  

 

Tanya B, Staff Inside Adjuster

I feel so much more comfortable about handling desk claims now!!!

 

Rob C, Staff Field Adjuster

Jorge & LW were very dedicated to making sure everyone in class understood each area we were learning and how to apply it to our estimates.  

 

Troy H, Independent Adjuster

I aill be writing multiple referrals for CATI/US Adjusting on social media sites for fellow colleagues and friends interested in pursuing a career in the Cat Adjusters field.  Thank you Tim K. for your patience, taking a passionate approach to our education and going the extra mile!  Onto Xactimate!

 

Tim P, Independent Adjuster

This is the best course I have ever taken as an adult.  This course from beginning to end could not have been better.  I'm very thankful to have taken this class and look forward to future classes.  

 

Rod Q, Independent Adjuster

Thank you for the time you took with all of us.  So mych to CATI!  You taught us the way to make it manageable and to make us effective.  Thanks for everything!

 

Katrina M, Staff Inside Adjuster

They (Jorge & LW) were both fantastic and made the material as interesting as they possibly could which aided in the gaining of knowledge.  

 

Anonymous, Independent Adjuster

This course transformed students who never held a tame measure into very proficient property adjusters.  Great class content and training mock-ups. 

 

Sarah M, Staff Field Adjuster

LW & Jorge have teacher's hearts.  Their passion is to make adjusters better and it shows.  It was a privilege to be a part of their class.  Great job and it was a great experience.

 

Tina K, Staff Inside Adjuster

I purposefully marked everything EXCEPTIONAL!  This was first class training with first class instructors who truly know what they are teaching and are happy to share their knowledge with others.  All new adjusters need this class!

 

Jimmy P, Staff Inside Adjuster

Thank you both for sharing your knowledge with us, and being patient with us as we were learning.  This week of scoping with you guys has taken my confidence from a 3 to about a 7.  I still have lots of room for learning and improvements along the way, but this course was extremely helpful.

 

Stacey S, Independent Adjuster

As a new adjuster the main takeaway I wanted from this class was to be much more confident in accepting a future deployment as a result of being much more confident in my Xactimate abilities.  Jorge & LW gave me exactly that.

 

Ben M, Independent Adjuster

LW & Jorge: Thank you for your help.  You're both awesome and it was a pleasure getting to know you.  I wouldn't even consider looking elsewhere for my future training. 

 

 

Lessons Sample lesson

1
IAE 01 Introduction to Claims Excellence
No Topics Found
2
IAE 02 Where It All Begins: Claim Reporting & FNOL
  • IAE 02a Initial Contact Phone Call Workshop
3
IAE 03 Is It Covered? Elements of Policy Review
  • IAE 03.1 Ethel in Iowa
  • IAE 03.2 It's Always Sunny in Philadelphia
  • IAE 03.3 It's Shocking! Shocking, I tell you!
  • IAE 03.4 Something is Rotten in Oak Cliff
  • IAE 03.5 Smoke Gets in Your Eyes
4
IAE 04 When You Have to Say No: Drafting Coverage Denials
  • IAE 04.1 Coverage Analysis Workshop - Javier Sanchez
5
IAE 05 Take Me Out to the Ballpark: Understanding & Setting Reserves
No Topics Found
6
IAE 06 Whodunnit? Identifying Cause of Loss & Managing Documentation
No Topics Found
7
IAE 07 Evaluating & Documenting Damages
No Topics Found
8
IAE 08 Where's My Stuff? Evaluating & Documenting Personal Property Claims
No Topics Found
9
IAE 09 Am I All Wet? Overview of Water Losses and Mitigation
No Topics Found
10
IAE 10 When You Can't Go Home: Understanding & Evaluating Loss of Use (ALE & FRV) Claims
No Topics Found
11
IAE 11: Construction Crash Course: Materials & Damage Identification
No Topics Found
12
IAE 12 Overview of Scoping & Estimatics
No Topics Found
13
IAE 13 Live Scenario Practice in Mockup Houses
No Topics Found
14
IAE 14 Customer Service Workshop
No Topics Found
15
IAE 15 Texas Unfair Claims Practices & Consumer Protection
No Topics Found
16
IAE 16 This is Fine: Time & Stress Management Tips
No Topics Found
17
IAE 17 Make It Stop: File Closing Processes & Documentation
No Topics Found
18
IAE 18 Final Assessment
No Topics Found

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