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Home Course Inside Examiner - Golden Bear Insurance

Inside Examiner – Golden Bear Insurance

Instructors :

Will Willingham

This carrier-specific course is by invitation only to Golden Bear Personnel.

Lessons Sample lesson

1

IAE 01 Introduction to Claims Excellence

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2

IAE 02 Where It All Begins: Claim Reporting & FNOL

IAE 02a Initial Contact Phone Call Workshop

3

IAE 03 Is It Covered? Elements of Policy Review

4

IAE 04 When You Have to Say No: Drafting Coverage Denials

IAE 04.1 Coverage Analysis Workshop - Javier Sanchez

5

IAE 05 Take Me Out to the Ballpark: Understanding & Setting Reserves

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6

IAE 06 Whodunnit? Identifying Cause of Loss & Managing Documentation

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7

IAE 07 Evaluating & Documenting Damages

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8

IAE 08 Where's My Stuff? Evaluating & Documenting Personal Property Claims

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9

IAE 09 Am I All Wet? Overview of Water Losses and Mitigation

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10

IAE 10 When You Can't Go Home: Understanding & Evaluating Loss of Use (ALE & FRV) Claims

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11

IAE 11: Construction Crash Course: Materials & Damage Identification

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12

IAE 12 Overview of Scoping & Estimatics

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13

IAE 13 Live Scenario Practice in Mockup Houses

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14

IAE 14 Customer Service Workshop

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15

California Fair Claims Practices

16

IAE 16 This is Fine: Time & Stress Management Tips

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17

IAE 17 Make It Stop: File Closing Processes & Documentation

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18

IAE 18 Final Assessment

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