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Adjusting 101
Bonus Materials
The bonus materials includes:
- Getting Work: Tips for getting deployed as an adjuster
- Adjuster Tools: A variety of tools, supplies, gear and apps you may find useful on the job
Roofing Construction & Damage
In this lesson, we will explore roofing construction, damages and measuring:
- Roofing Construction
- Roofing Components
- Types of Roofing Material
- Types of Roofing Damage
- Scoping & Measuring Roofs
Water Mitigation Basics
In this lesson, we will explore the basics of water mitigation:
- Categories of Water Damage
- Class of Water Damage
- Restorative Drying & Psychometry
- Primary & Secondary Damage to Materials
Scoping & Measuring
In this lesson, we’ll introduce the process of completing a scope:
- Introduction to Dimensional Measuring
- Measuring Devices
- Scoping Process
- Carrier & Jurisdictional Guidelines
- Openings
- Reasonable Uniform Appearance
- Depreciation
- Sales Tax
- Overhead & Profit
- Minimum Charges
- Photos & Annotations
Claim Handling Guidelines & Customer Service
In this lesson, we’ll review the life cycle of a claim, from First Notice of Loss (FNOL) through the claim process with the insured.
- Getting Started & Claim Handling Guidelines
- FNOL
- Mapping, Triage & Daily Scheduling
- Customer Service
Property Coverages
As part of this lesson, we will review the various types of personal lines property policies and dig into a deeper exploration of the Homeowner HO-3 Special Form in particular.
- Policy Types & Coverages
- Homeowners HO-3 Special Form
- Applying Coverages to Estimatics (Multi-Coverage Losses)
Good Faith Marketing Practices (Texas)
Adjusters are required to understand the fair claim handling requirements of the state of Texas.
2 Marketing PracticesInsurance Terminology
The terms included in this lesson are important to understanding coverage, legal concerns, regulatory requirements and the scoping and estimating process.
1 Insurance Terminology