Individuals involved in handling claims in California are required to complete training on the fair claims settlement practices regulations or submit a sworn statement attesting to having read and understood the regulations by September 1 each year, and have a copy with them at all times when handling California claims.

This brief training highlights the most pertinent provisions in the regulations and provides a copy of Title 10, Chapter 5, Subchapter 7.5 Section 2695. Upon completion of the training participants will sign a certificate attesting that they have read and understood the regulations in order to comply with requirements.