About this product

U.S. Adjusting Services in the TPA for MS Plans. Adjusters wishing to deploy for MS Plans daily and CAT claims must undergo certification training through CATI annually. Initial certification must be done at one of our in-person training sessions and assessments. Annual renewal may be completed online by the end of the month of the anniversary of initial certification. For example, if you completed the certification on February 18, 2019, your renewal must be completed by February 29, 2020.

The training will provide a refresher on MS Plans coverage, claim handling and estimating guidelines as well as update adjusters on any changes since the last certification. The training will be presented in a series of sections on the pertinent topics, followed by a short quiz. You must score 70% on the quiz to proceed to the next session. If you do not achieve 70% correct, you may return to the lesson and review, then attempt the quiz again. This course should take no more than one to two hours.

This course provides renewal certification for both field adjusters and inside examiners.

If you have not completed the in-person training, please register instead for one of our upcoming sessions:

Field Adjuster Certification

Inside Examiner Certification


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