Congratulations on earning your adjuster license —
now how will you put it to work?
Start by getting CATI CERTIFIED.
CATI Certified Adjuster: Residential Essentials is designed to train and equip emerging property adjusters to succeed in residential scoping and estimating. Learn from the best to ensure you know how to handle claims — and yourself — on a deployment.
Leading national carriers send us their new hires to train and prepare them for their roles. And they send us their experienced adjusters for advanced training and refresher courses. Why not train with the adjuster school that the insurance companies trust?
As a CATI Certified Adjuster, you’ll learn and demonstrate the foundational property adjusting skills you need in a hands-on, real-world training environment so you’re equipped on Day One to get the work, and get to work.
There’s a sea of adjusters wanting that next deployment. Set yourself apart as a distinguished CATI Certified Adjuster. Potential employers and operations managers will know at a glance that you’ve completed our rigorous training and assessment.
CATI Certified Adjuster — Residential Essentials is a one-day certification assessment that is administered on Friday of the Residential Essentials course week. Succeed in the assessment and earn the Residential Essentials badge that you can display proudly to showcase your professional achievement.
In Residential Essentials, you’ll put your Xactimate skills to work learning residential adjusting best practices over four days of immersive training followed by a full day’s rigorous, practical skills assessment.
You’ll get hands-on practice with claim simulations in our mockup “neighborhood” of five houses designed to mirror real-world conditions. With authentic damage scenarios and a wide array of construction materials, you’ll sharpen your scoping and estimating skills like never before.
In addition to intensive hands-on training, you’ll receive several hours of on-demand training both before and after the in-person training.
Throughout this full program, you’ll learn:
CLASS TIME: 5 DAYS
CLASS LEVEL: INTRODUCTORY
LOCATION: DALLAS, TX CAMPUS
CLASS SIZE: UP TO 13 PARTICIPANTS
CE HOURS: 23 GENERAL TX HOURS
PRICE:$1,199
CATI Certified Adjuster: Residential Essentials is best for individuals with little to no property adjusting experience who want a solid introduction to the property adjusting role.
Emerging adjusters returning from their first deployment also have gained from the opportunity to hone their new skills to ensure greater success the next time out.
While the practice work is oriented toward field adjusters, we strongly encourage desk adjusters and examiners to attend. Your competence at the desk will grow as you better understand the components of your field adjuster reports.
If you plan to work as a virtual estimator, this course is an essential foundation for the estimating process ensuring you know how to complete proper investigations and write accurate estimates virtually.
Participants in this course will write Xactimate estimates beginning on Day 1 of class. This course is designed to hone your Xactimate skills in live claim simulations but assumes you already have skills with the software of at least a proficiency level.
As such, as a prerequisite to taking Residential Essentials, participants MUST complete CATI’s Xactimate X1 Skills Lab course OR hold Xactimate Level 2 certification.
If you have not previously completed Xactimate X1 training, we suggest enrolling in the Emerging Adjuster Package, which bundles Xactimate X1 Skills Lab, Hands-On Rope and Harness Training, and Residential Essentials into two weeks of training at a discounted price.
If you will not be taking CATI’s Xactimate X1 Skills Lab, you must email a copy of your Level 2 certificate to training@eberls.com asap to verify your proficiency.
We use our in-person class time to its fullest potential by engaging participants in as much hands-on practice as possible. As such, upon your registration, you will be automatically enrolled in the following on-demand pre-work courses that must be complete before you will be permitted to attend Residential Essentials. The price of these courses is included in the Residential Essentials enrollment fee.
These courses will take 12 – 15 hours to complete and the training will be the foundation for your in-person class. Please do not wait until the night before class and rush through this important material.
If your pre-work is not complete or your Xactimate proficiency has not been verified, you will not be admitted to class. No refunds will be issued if you are denied entry for these reasons.
However, this course requires significant computer use. If you struggle with basic computer skills, you will be unlikely to succeed in this course—or the job of an adjuster.
To be successful, at a very minimum you will need:
Limited computer skills are one of the biggest reasons new adjusters are defeated in the field. We strongly urge you to be honest with yourself about your abilities and take a basic computer skills course before enrolling if these tasks are challenging to you.
This course is developed with the objective of training adjusters who are ready for their first deployment.
Please note that deployment is dependent on a variety of factors and completing this training does not guarantee placement on a deployment with Eberl. Please note that adjusters are subject to a background check prior to deployment and a prohibitive finding on your report may result in disqualification from future opportunities.
CATI will provide all instructional material, computer equipment and software, and scoping gear needed for Residential Essentials.
You will need to provide the following:
Residential Essentials is held Monday-Friday at our Dallas, Texas, campus:
CATI Dallas Campus
2025 Royal Lane #394
Dallas, TX 75229
You will receive more information prior to the start of class regarding class times.
Residential Essentials is designed as an immersive hands-on course that will equip adjusters with real-world skills by providing a real-world training environment.
To maximize the practical application of residential adjusting skills, some portions of this course are provided as on-demand content to prepare students for class and help support them following the training.
However, to complete this course, you must attend the in-person training in its entirety at our Dallas training campus.
This course is eligible for 23 General Texas Adjuster CE hours. You must have your Texas license before the start of class to be eligible for CE hours.
CE hours are provided for class attended Monday-Thursday and are not contingent upon your certification assessment results.
CATI Certified Adjuster: Residential Essentials is a credential conferred on individuals who complete the Residential Essentials course and pass a rigorous hands-on assessment conducted by the CATI training staff.
This certification can be included on your resume, adjuster profile, LinkedIn profile and anywhere else you promote your skills as an adjuster. CATI partners with Credly Acclaim to administer our digital credentials.
A certification from CATI tells potential employers that you have successfully completed Residential Essentials training at CATI and have demonstrated a high level of proficiency in Xactimate, scoping, and estimating along with customer service savvy, and an understanding of basic homeowners coverages and that you are ready to deploy for homeowners claims.
This certification is a 1-day assessment held at our Royal Lane campus in Dallas each Friday following the Residential Essentials course. You must pass the assessment with a score of 70% in order to receive the certification.
The assessment includes a written examination plus a live claim simulation including coverage verification, customer interactions, scoping a residential loss, writing an Xactimate estimate, and completing a written adjuster report.
CATI Certified Adjuster — Residential Essentials and Field Adjuster Kickstart differ in several ways.
