with cutting edge digital skills, you'll be ready for virtually anything

COVID-19 has the whole industry adjusting quickly — make sure you’re ready

Carriers are working rapidly to respond to daily-changing situations on the ground.

By adding a variety of digital tools to your adjuster arsenal, you’ll be ready to adjust claims under today’s unique challenges. The virtual adjusting approach minimizes face-to-face contact to prioritize safety and put customers at ease while enabling you to continue to deliver at the highest levels of customer satisfaction and quick cycle times.

Adjusters who anticipate change and adapt their skillsets are adjusters who keep working no matter the circumstances. Keep your skills up to date, and keep the deployments and assignments coming in.

What You'll Learn

In less than a day, you’ll learn the latest digital tools plus practical skills to engage the homeowner and complete accurate exterior and interior scopes quickly without leaving your desk.

The right resource for the right claim: How does the virtual adjusting claim process work?
Essential keys to homeowner engagement
Tips & tricks for hands-free material identification
Simplifying low-tech & no-tech desk estimating
Using ClaimXperience, PLNAR & Hover digital tools for virtual estimating
Guided hands-on practice & plenty of Q&A


things to know about the virtual adjusting webinar

The Virtual Adjusting Webinar is intended for adjusters with practical experience in the field under their belts. While a brand new adjuster may benefit from the course and will certainly find the digital tool introductions interesting, the session will be taught at a level that assumes a working knowledge of Xactimate, the scoping process, construction materials and repair processes.

CATI will provides all instructional material for the Virtual Adjusting Webinar online.

You will need a computer with a reliable internet connection and audio capability. The webinar will be presented via Zoom, and you’ll need to create an account to log in once you get your invite, if you don’t already have one.

If you wish to complete the hands-on practice exercise, you’ll need an Xactimate license or the demo version installed on your computer.

There are no specific prerequisite courses needed to register for the Virtual Adjusting Webinar.   A working knowledge of Xactimate is necessary to complete the practice exercise and an understanding of the scoping process, construction materials and repair processes are essential to getting the most benefit from the webinar.

Our Virtual Adjusting Webinar
is held as a livestream so you can participate from your home or office.

Each session is one day, running runs from 9:00 am to 3:00 pm Central Time. 

Approval is pending with TDI for CE credit for this webinar for Texas adjusters. If approval has been granted prior to your session, you will earn CE hours.

virtual adjusting

be ready for virtually anything