Desk examiners carry a claim file for its entire life cycle, working with the policyholder, contractor, field adjuster, agent, attorney, PA, and other parties to ensure superior customer satisfaction and that the insurance company pays what they owe (not a penny more or a penny less) on every single claim. An effective desk examiner must have […]

Desk estimators, also known as virtual estimators or virtual adjusters, need proven skills in communication, construction, and estimating to succeed. You’ll be gathering loss details from the policyholder over the phone and through digital scoping tools and writing your estimate from the desk without having seen the property in person. More than an entry-level position, […]