so, you got your adjuster license

how are you going to put it to work?

Congratulations on earning your adjuster license!

It was no cake walk, but you did it. And now you’re ready to work, but you’ve discovered you need experience to get deployed.

So, wait.  How do you break into property adjusting when you need experience to get work, but can’t get work without experience? There’s one simple answer to this question:


Claims Adjuster Training Institute leads in the property adjuster training space. Residential Adjusting 101 is designed to train and equip emerging property adjusters to successfully handle the challenges and learn the ropes of scoping and estimating.

Today, leading national carriers send us their new hires to train and prepare them for their roles. And they send us their experienced adjusters for advanced training and refresher courses. Why not train with the adjuster school that the insurance companies trust?

As a CATI-certified Level I Residential Adjuster, you’ll earn the foundational property adjusting skills you need in a hands-on, real world training environment so you’re equipped on Day One to get the work, and get to work. 


Add the CATI Residential Adjuster Level I Certification to your resume.

Set yourself apart from a sea of adjusters wanting that next deployment with a distinguished CATI Certification. Potential employers will know at a glance that you’ve completed our rigorous training and assessment.

The Residential Adjuster Level I Certification is a one-day assessment that is administered on Friday of the Residential Adjusting 101 course week.

What You'll Learn

In Residential Adjusting 101, you’ll put your Xactimate skills to work learning residential adjusting best practices over 4 days of immersive hands-on training in our Dallas training facilities. Built like adjuster theme parks, you’ll experience real world claim simulations in our dozens of structural mockups including living spaces, kitchens, bedrooms, bathrooms and fully functional roof structures.

In addition to the intensive in-person training, you’ll receive several hours of on-demand training.

Between your in-person and on-demand training, you’ll learn the following:

Understanding the Homeowners Policy
customer service for claims professionals
how to scope a property loss
simplifying measuring & sketch for property adjusters
photos, captions & annotations
keys to effective documentation & reporting
essentials of construction & product identification
how to create a proper fee bill & get paid faster
going virtual: using digital tools to level-up your claims
safety principles for adjusters
how to prepare & set up for your first deployment
how to schedule inspections & manage your time
how to work with everyone: collaborating for success

2022 schedule

IMPORTANT NOTE: Due to COVID-19 conditions, capacity for this course is currently limited to 10 participants to ensure social distancing requirements can be met.

why you need residential adjusting 101

Having an adjuster license and knowing a few Xactimate tricks is simply not enough. CATI is committed to getting adjusters the foundational skills needed to do real work in the real world

things to know about the residential adjusting 101 course

Residential Adjusting 101 is best for individuals with little to no property adjusting experience who want a solid introduction to the property adjusting role. While the practice work is oriented toward field adjusters, inside adjusters and examiners will reap great benefits from understanding the scoping and estimating process from the back end.




Participants in this course will be writing Xactimate estimates beginning on Day 1 of class. This course designed to hone your Xactimate skills in live claim simulations, but assumes you already have skills with the software of at least a proficiency level.

As such, as a prerequisite to taking Residential Adjusting 101, participants must have completed CATI’s Xactimate X1 Skills Lab course OR have achieved the Xactimate Level 2 certification.


Additionally,  our objective is to use the in-person class time to its fullest potential by engaging participants in as much hands-on practice as possible. As such, all on-demand pre-work courses must be complete before arriving to class.

Following enrollment, you will receive more information on the pre-work required. Expect to spend 15-20 hours in preparation for class.

Please note: The pre-work is essential to your success in class. No certificate will be issued for individuals who do not complete the required pre-work prior to reporting for class.

CATI will provide all instructional material for Residential Adjusting 101.

You will need to provide the following:

  • Notebook
  • Pen/pencil & highlighter
  • Graph paper & clipboard
  • Tape measure (at least 30 ft. – heavy duty recommended)
  • Laser measure (optional)
  • Good rubber soled shoes or boots for walking on the roof
  • Tool belt or pouch to keep hands free while scoping

CATI will provide the following:

  • Laptop stand for scoping on-site
  • Shingle gauges
  • Pitch gauges
You will need a laptop computer with Xactimate X1 installed for this class. We recommend coming to class with the computer you will use in the field so you can benefit from the familiarity.
If you do not have a laptop, CATI will provide one for you. Please note these will be older, well-loved units.
If you do elect to use your own computer, please make note of the following:
  • You must have Xactimate X1 installed prior to the start of class.
  • If you do not have an X1 license, you can download a free demo version at xactware.com.
  • Your computer should be able to run on battery power for up to 2 hours.

CATI does not provide support for your personal computer, nor do we provide support for Xactimate on your personal computer.


Advanced Residential Scoping is held primarily at our Irving, TX, training facility:

CATI Skyway Campus
3109 Skyway Circle North
Irving, TX 75039

Depending on class size, some portions may be held at our nearby Dallas facility.

You will receive more information prior to the start of class regarding class times and location.


Residential Adjusting 101 is designed as an immersive hands-on course that will equip adjusters with real world skills by providing a real world training environment.

To maximize the practical application of residential adjusting skills, some portions of this course are provided as on-demand content to prepare students for class and help support them following the training. However, to complete this course, the in-person training must be completed in its entirety.

CE hours are pending approval by the Texas Department of Insurance. Should they be approved prior to your scheduled class date, we will update you. 

The Residential Adjuster Level I Certification is a distinction conferred on individuals who complete the Residential Adjusting 101 course and pass a rigorous hands-on assessment conducted by the CATI training staff. 

This certification can be included on your resume, adjuster profile, LinkedIn profile and anywhere else you promote your skills as an adjuster. 

A Level I certification tells potential employers that you have successfully completed Adjusting 101 training at CATI and have demonstrated a high level of proficiency in Xactimate, scoping and estimating along with customer service savvy, an understanding of basic homeowners coverages and are ready to deploy for homeowners claims.

This certification is a 1-day assessment held at our Royal Lane campus in Dallas each Friday following the Adjusting 101 course. You must pass the assessment in order to receive the certification.


residential adjusting 101 & level I certification course details

a career in adjusting doesn't happen by accident

get real world training at cati for real world experience in the file