Instructors

Meet Our Experienced Training Staff

Our team of highly skilled trainers have a wealth of experience in all lines of business and have completed rigorous industry certifications to ensure you receive the highest quality education.

LW (Will) Willingham

LW (Will) Willingham

National Training Manager

Between the field, the desk and the classroom LW has 20 years of experience as an adjuster and manager for insurance companies and as an independent adjuster across property, auto and casualty lines of business. LW brings in-depth technical skills and a clear and easygoing communication style to all of our classes at CATI.

Jorge Garza

Jorge Garza

National Lead Instructor

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Roy Kneese

Roy Kneese

Instructor

Roy is a veteran of multiple catastrophes, including hurricanes Andrew, Katrina, Wilma, and Rita. Prior to his current role as an instructor at CATI, Roy served at Nationwide Insurance for over 30 years, including as CAT Coordinator, Claims Trainer and Claims Field Manager. Roy managed a team of 9 adjusters, and cross trained them to do Auto and Property losses and oversaw catastrophe operations.

Scott Burgess, Ph.D.

Scott Burgess, Ph.D.

Guest Instructor

With 34 years of aviation experience in both military and in civil aviation, Dr. Burgess is involved in leadership roles with the various aeronautic organizations, and consults to aviation, security, and insurance organizations. He is an active UAS and safety researcher and long-time faculty at Embry-Riddle Aeronautical University. He is proficient on over a dozen small Unmanned Aircraft Systems (sUAS) and has trained pilots and instructor pilots in the US and overseas. Dr. Burgess develops UAS curriculum and consults on sUAS operations and integration for missions such as insurance, agriculture, construction, reconnaissance, law enforcement, search and rescue, and more.

Stacy Butler

Stacy Butler

Guest Instructor

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