Annual certification is required for any adjuster to deploy to work for MS Plans. First-time certification must be done in person or at a live webinar and includes a practical written estimating or file review assessment.
Certification expires at the end of each year and must be completed again for the calendar year.
CATI is the sole provider of MS Plans training and certification.
Certification is required annually. If you have previously certified at a live session, either in-person or via webinar, you may renew via the on-demand online training.
Certfication expires on December 31 each year and must be renewed for the calendar year. You only need to attend the webinar and complete the assessment the first time. Annual renewals can be completed online at your own pace. The renewal course is available in the Learning Center.
If you meet the 2-year experience requirement for both roles, you may certify for both desk and field.
The livestream webinar and assessment is required for both desk examiner and field adjuster candidates. Field adjusters need only complete the webinar and assessment.
Those certifying for examiner will need to complete the Level II Guidewire webinar.
Yes, first-time certification requires successfully completing an assessment. Assessment must be completed the day of the webinar.
The assessment will consist of an objective exam covering the MS Plans program, policies, and estimating and claim handling guidelines. Additionally, the exam will assess adjuster and examiner understanding and application of estimatics.
Xactimate is not required to complete the assessment.