Video from the April 9, 2020, session is available below as an additional resource to review or for those who registered previously and were unable to attend.
To complete the course and receive your certificate, be sure to do the practice exercise and upload your final report.
NOTE: In order to obtain CE credit for this course, you must attend a live webinar. The video replay is for reference only and not sufficient for completion of CE hours.
Part 1 Timestamps
0:02:38 Announcements & Instructions for Accessing CATI Student Portal for Reference Materials
0:05:04 Introduction to Virtual Adjusting
0:07:47 How Does Virtual Adjusting Work?
0:13:36 Essentials of a Virtual Investigation
0:16:50 Criteria for a Virtual Inspection
0:17:50 Introducing the Concept of Virtual Adjusting to a Homeowner
0:22:57 Tools of the Digital Scoping Trade (Handouts)
Product/Material Identification for Virtual Inspections & Key Questions for the Homeowner in a Virtual Inspection:
0:38:32 Finished Carpentry
1:25:10 Q&A Part 1
Part 2 Timestamps
0:00:00 No Tech/Low Tech Virtual Adjustment
0:45:30 Importing a Diagram Underlay to Xactimate Sketch
1:05:45 Digital Tools Summary: The Right Resource for the Right Claim
1:08:15 USAS Contact Information for Digital Tool Licenses
1:11:50 Practice Exercise Instructions
1:18:00 Practice Exercise Review & Final Q&A